Privacy Policy

1. Introduction

This Privacy Policy ("Policy") describes how pera77 ("pera77," "we," "us," "our"), the operator of the online gaming platform at pera77.co, collects, processes, stores, and protects the personal data of individuals ("Data Subjects," "you," "your") who register as players, visit our platform, or otherwise interact with our services.

pera77 is a licensed gaming operator regulated by PAGCOR (Philippine Amusement and Gaming Corporation). As a Philippine-licensed entity, pera77 is bound by the Data Privacy Act of 2012 (Republic Act No. 10173), its Implementing Rules and Regulations, and the applicable issuances of the National Privacy Commission (NPC). By accessing or using pera77, you acknowledge that you have read and understood this Policy.

This Policy applies to all personal data collected through the pera77 website, mobile browser experience, customer support channels, and any other means by which you interact with pera77. It should be read in conjunction with our Terms and Conditions, which govern your use of the platform.

2. Personal Data We Collect

pera77 collects personal data that is necessary to provide our gaming services, comply with regulatory obligations, and maintain a secure platform. The categories of personal data we collect are described below.

3. How We Use Your Personal Data

pera77 uses your personal data for the following purposes:

• Account management: Creating and maintaining your pera77 player account, processing your login and authentication, and enabling access to games and services.
• Identity and age verification: Confirming that you are at least 21 years of age and that your identity matches the information provided, as required by PAGCOR.
• Payment processing: Processing deposits via GCash, PayMaya, and bank transfer, and processing withdrawal requests to your verified payment methods.
• Regulatory compliance: Fulfilling anti-money laundering (AML) obligations, know-your-customer (KYC) requirements, and all other duties imposed by PAGCOR and applicable Philippine law.
• Platform security: Detecting, investigating, and preventing fraud, cheating, money laundering, and unauthorised account access.
• Responsible gaming: Monitoring gaming behaviour to identify signs of problem gambling and applying responsible gaming tools such as deposit limits and self-exclusion where appropriate.
• Customer support: Responding to your enquiries, resolving complaints, and providing technical assistance via live chat and email.
• Service improvement: Analysing aggregated and anonymised usage data to improve the functionality, performance, and content of the pera77 platform.
• Marketing communications: Sending promotional offers and platform updates to players who have opted in to receive such communications. You may opt out at any time.

4. Legal Bases for Processing

pera77 processes your personal data on the following legal bases as recognised under the Data Privacy Act of 2012:

• Contractual necessity: Processing required to perform our obligations under the account agreement with you, including payment processing and account management.
• Legal obligation: Processing required to comply with our obligations under PAGCOR regulations, AML laws, KYC requirements, and other applicable Philippine legislation.
• Legitimate interests: Processing necessary for the legitimate interests of pera77, including fraud prevention, platform security, and service improvement, where those interests are not overridden by your rights and freedoms.
• Consent: Processing for direct marketing communications, where your consent has been obtained and can be withdrawn at any time.

5. Data Sharing & Disclosure

pera77 does not sell your personal data. We share your personal data only in the following circumstances:

6. Cookies & Tracking Technologies

pera77 uses cookies and similar tracking technologies to operate and improve the platform. Cookies are small text files stored on your device when you access our website. We use the following categories of cookies:

• Strictly necessary cookies: Required for the platform to function, including session management and login persistence. These cannot be disabled.
• Analytics cookies: Used to understand how players interact with pera77, including which games are most popular and how navigation flows are used. Data collected is aggregated and anonymised.
• Preference cookies: Store your platform preferences such as language and display settings.

You may control non-essential cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of the pera77 platform.

7. Data Retention

pera77 retains your personal data for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable law and PAGCOR regulatory obligations. Specifically:

• Account data is retained for the duration of your registration plus a minimum of five (5) years following account closure, as required for AML compliance.
• Transaction records are retained for a minimum of five (5) years from the date of the transaction.
• Customer support communications are retained for three (3) years.
• Technical and session data is retained for up to twelve (12) months.

At the end of the applicable retention period, personal data is securely deleted or anonymised.

8. Your Data Subject Rights

Under the Data Privacy Act of 2012, you have the following rights in relation to your personal data held by pera77:

• Right to be informed: The right to be notified of the manner in which your personal data is being or has been processed.
• Right of access: The right to access a copy of the personal data pera77 holds about you, including information about how it is being processed.
• Right to rectification: The right to have inaccurate or incomplete personal data corrected. You may update most account information directly through your pera77 account settings.
• Right to erasure: The right to request deletion of your personal data, subject to our legal retention obligations. Deletion requests may be limited where data must be retained for AML or PAGCOR compliance purposes.
• Right to object: The right to object to the processing of your personal data for direct marketing purposes. You may opt out of marketing communications at any time.
• Right to data portability: The right to receive your personal data in a structured, commonly used format.

To exercise any of these rights, please contact pera77 via live chat support or the email address listed in the footer. We will respond to all valid requests within thirty (30) days.

9. Children's Privacy

pera77 is strictly an adult gaming platform. We do not knowingly collect personal data from individuals under the age of 21. PAGCOR regulations mandate that all players on pera77 must be at least 21 years of age. If pera77 becomes aware that personal data has been collected from a person under 21, that account will be immediately suspended and all personal data deleted in accordance with this Policy.

If you have reason to believe that a minor has registered on pera77, please notify us immediately via live chat support so that we may take appropriate action.

10. Data Security

pera77 implements appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, destruction, or disclosure. These measures include:

• SSL/TLS encryption for all data transmitted between your device and pera77 servers;
• Encryption of sensitive data at rest, including financial account identifiers and identity documents;
• Role-based access controls limiting employee access to personal data on a need-to-know basis;
• Regular security assessments and penetration testing of the pera77 platform;
• Two-factor authentication options available to all registered players.

While pera77 takes every reasonable precaution to protect your data, no internet-based platform can guarantee absolute security. You also play a role in keeping your account secure by using a strong, unique password and enabling two-factor authentication on your pera77 account.

11. Changes to This Privacy Policy

pera77 reserves the right to update this Privacy Policy at any time to reflect changes in our data practices, legal obligations, or regulatory requirements. Material changes will be communicated to registered players via email notification or a prominent notice on the pera77 platform prior to the changes taking effect.

The date of the most recent revision is indicated at the top of this Policy. Your continued use of pera77 following notification of an updated Privacy Policy constitutes your acknowledgment of the revised terms.

12. Contact & Complaints

For questions, concerns, or requests relating to this Privacy Policy or your personal data held by pera77, please contact our Data Protection Officer via live chat support (available 24/7 on Philippine Standard Time) or by email at the address shown in the footer of this page.

If you believe your data privacy rights have been violated and pera77 has not adequately addressed your concern, you have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines at privacy.gov.ph.